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Position Title: Billing Specialist (Telecom / ISP).
Job Station: Lagos State.
INTRODUCTION:-
Billing Specialist (Telecom / ISP) job opportunity is available at Ascentech Services Limited for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES:-
- Billing – Support – Engineer – Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise Billing Solutions, IT Applications)
- Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
- Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
- Provide end to end L2 / L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
- Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
- Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
- Analysis of Events / Renewals / Service / System in error, provide work around solutions
- Overall knowledge of the E2Eapplication, systems & solution for their application suite.
- Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
- Accountable for meeting & improving SLA & KPIs for their application suite.
- Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
- Support on work allocation (shifts, rotas)
- Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.
DESIRED EXPERIENCE & QUALIFICATION:-
- Graduate / Post Graduate
- Minimum 4 – 6 Years of experience in Telecom Billing and Strong in handling backend systems.
Key Skills:
- UNIX / Shell Scripting / SQL / My SQL/ORACLE
Apply Before:-
20th June, 2021.
INTERESTED?
Interested and qualified candidates should kindly send their CV to: cv@ascentech.com.ng with the Job Title as the subject of the mail.
Note: Only shortlisted candidates will be contacted.
WHO IS Ascentech Services Limited?
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
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