Billing Specialist Vacancy at a Telecom / ISP Company - Proten International

Position Title: Billing Specialist.

INTRODUCTION:-

Billing Specialist job opportunity is available at Proten International for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

Billing – Support – Engineer Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
Billing Solutions, IT Applications)
Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query writing
Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
Analysis of Events / Renewals/ Service/System in error, provide workaround solutions
Overall knowledge of the E2Eapplication, systems & solution for their application suite.
Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
Accountable for meeting & improving SLA & KPIs for their application suite.
Responsible for driving down the incidents, problem, trouble tickets, service request trends,
configurations, Automations, Small Development, backend fixes.
Support on work allocation (shifts, rotas)
Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive
operations.

DESIRED EXPERIENCE & QUALIFICATION:-

Graduate / Postgraduate qualification
Minimum of 4-6 years of experience in Telecom Billing and Strong in handling backend systems.
Functional Area: IT Software Application Programming, Operations & Maintenance
Role Category: Operations, Automation, Telecom Billing Domain
Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE.

REMUNERATION:-

Apply Before:-

30th November, 2020

INTERESTED?

Interested and qualified candidates should:

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