Call Centre Agent Vacancy at a Fintech Company – Proten International

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Position Title: Call Centre Agent.

Job Station: Lagos State.

INTRODUCTION:-

Call Centre Agent job opportunity is available at Proten International for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.

DESIRED EXPERIENCE & QUALIFICATION:-

• Minimum of OND / HND / B.Sc Degree qualification
• Minimum of 2 years experience in similar role
• Previous experience in Telesales
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively.

REMUNERATION:-

• Basic pay – N50,000 Monthly.
• Performance pay – N20,000 Monthly.

Apply Before:-

INTERESTED?

Interested and qualified candidates should:

 apply online