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Position Title: Contact Center Agent.
Job Station: Lagos State.
INTRODUCTION:-
Contact Center Agent job opportunity is available at Outcess Solutions Nigeria Limited for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES:-
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
DESIRED EXPERIENCE & QUALIFICATION:-
- Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.Tech / B.Ed, B.Eng / NCE qualification.
- Candidate must have Completed NYSC very compulsory
- Candidate must reside within and around Opebi Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo,Oregun
- Applicant must not be more that 34 years
- Good diction & Communication skill
- Computer Literate/ Computer Savvy
- Fluent in English Language.
REMUNERATION:-
N45,000 – N50,000 monthly.
Apply Before:-
13th August, 2021.
INTERESTED?
Interested and qualified candidates should send their CV to: recruitment@outcess.com with “Contact Center Agent” as the subject of the email.
WHO IS Outcess Solutions Nigeria Limited?
At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.
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