CRM Functional Consultant Vacancy at Snapnet Limited

Position Title: CRM Functional Consultant.

Job Station: Lagos State.

INTRODUCTION:-

CRM Functional Consultant job opportunity is available at Snapnet Limited for individuals who possess relevant qualifications.

About the Job

• The Dynamics SalesMarketingCustomer Service Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful Dynamics SalesMarketingCustomer Service implementation.
• You must have a good knowledge of the Microsoft Dynamics series and hold certifications, or plan on obtaining certifications within 60 days of hire, in the most current versions.

DUTIES AND RESPONSIBILITIES:-

• Interact with prospects / clients to understand business requirements
• Demonstrate Microsoft Dynamics SalesMarketingCustomer Service solution capabilities to the client.
• Conduct business process analysis and create Fit/Gap report
• Create Solution design to address client business, interface, and performance requirements
• Advise on complex Microsoft Dynamics SalesMarketingCustomer Service business cases and propose comprehensive solutions.
• Create functional requirement and functional design for customizations
• Create estimates for implementation tasks.
• Provide MS Dynamics Microsoft Dynamics SalesMarketingCustomer Service SME expertise to client.
• Installation, setup and configuration of MS Dynamics Marketing, Dynamics Sales, Customer Service.
• Data migration from external systems into MS Microsoft Dynamics SalesMarketingCustomer Service.
• Conduct solution testing and assist with user acceptance testing.
• Conduct user and administrator training.
• Complete the project tasks on time and under budget.
• Build expertise in Industry areas of focus, contributes to development of Industry solutions.
• Assist sales and presales teams to prepare proposals, participate on client presentations and support business development and the sale of professional services when necessary.

DESIRED EXPERIENCE & QUALIFICATION:-

• Bachelor’s Degree in Computer Science, Engineering, Business Management, Management Information System, Marketing or equivalent. 
• Two (2) years overall MS Dynamics SalesMarketingCustomer Service experience.
• Experience as an MS Dynamics SalesMarketingCustomer Service consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable.
• Hands-on experience in designing, configuring, or administering MS Dynamics SalesMarketingCustomer Service required.
• MS Dynamics SalesMarketingCustomer Service SDK, report writing, installation, configuration, and customizations.
• Azure, MS SQL Server and Power BI reporting services experience
• Unit Testing: Test Case preparation and execution.
• Working with all phases of the Snapnet Process.

Additional Qualifications & Skills:

• MS Dynamics SalesMarketingCustomer Service certification is desired
• Vertical experience desired.
• Strong work ethic: Ability to work in a structured work environment 
• Excellent interpersonal, presentation and written communication skills.
• Strong ability to convey technical information to non-technical clients.
• Possesses excellent communication skills.
• Self-Starter with ability to handle multiple tasks and shifting priorities.
• Thinks clearly and calmly under pressure.
• Solves complex problems with creative solutions.
• Places emphasis on client satisfaction.
• Learns new concepts quickly and thoroughly.
• Promotes the mission and shared values of our company.

Apply Before:-

INTERESTED?

Interested and qualified candidates should:

apply online

WHO IS Snapnet Limited?