Customer Service Agent Vacancy at Oriental Selected Company Limited

Position Title: Customer Service Agent.

Job Station: Lagos State.

INTRODUCTION :-

Customer Service Agent job opportunity is available at Oriental Selected Company Limited for individuals who possess relevant qualifications.

Job Summary

• In charge of Customer Service Agent in an e-commerce business operation setting.

DUTIES AND RESPONSIBILITIES :-

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction

DESIRED EXPERIENCE & QUALIFICATION :-

• One to two years in customer service and customer-facing roles.

Competencies and Skills:

• Excellent computer skills with detailed proficiency in Microsoft office package.
• Basic knowledge about eCommerce
• Adaptive design eye and skill
• Excellent communication skills.

REMUNERATION :-

N50,000 to N60,000 monthly.

Apply Before :-

25th March, 2020.

INTERESTED?

Interested and qualified candidates should send their CV to: mailseyi247@yahoo.com using the Job Title as the subject of the email.

WHO IS Oriental Selected Company Limited?

Oriental Selected Company Limited is a fast-growing E-commerce firm into the sale of items on our E-platform. The company is in need of best hands to meet and accomplish its overall goals.