Position Title: Customer Service/Business Development Officer.
Job Station: Lagos State.
INTRODUCTION :-
Customer Service/Business Development Officer job opportunity is available at Dominion Consulting Nigeria for individuals who possess BSc. Degree in Business Administration, Economics, English Language or any other related courses.
DUTIES AND RESPONSIBILITIES :-
- Qualifies prospective customers by ensuring that credit checks are completed and verified prior to the delivery of products.
- Answers and distributes incoming telephone calls; may share receptionist duties as well.
- Takes customer orders for Automotive Gas Oil, lubricants, gasoline products.
- Follows the order taking process through to final delivery of the product to ensure that customer expectations are met.
- Reviews and researches problems obtaining necessary information from policies, procedures, practices or company contacts.
- Informs customers of standard procedures or resolution of a problem.
- Makes periodic contacts with existing customers to determine satisfaction with the company, products and services.
- Provides support services to internal and external customers
- Prepares, and verifies new orders for pricing, availability and deliveries.
- Maintains and update Customer Order Log and Price Log
- Prepares, verifies sales confirmations to customers in timely manner.
- Provides information to customers and schedule them for various company service plans.
- Generates and qualify leads for the business.
- Reviews and understands all present and future customer service programs offered by our client.
DESIRED EXPERIENCE & QUALIFICATION :-
- An incumbent of this position must possess and maintain a professional business behavior in mannerism and appearance, a positive attitude, a multi-task capability; and high level of computer skills.
- BSc. Degree in Business Administration, Economics, English Language or any other related courses required with prior experience in customer service areas.
Knowledge and Skills:
- Excellent and effective communication skills, both verbal and written
- Taking Initiative to follow through.
- Able to think and resolve issues using other team members as a resource.
- Strong multi-tasking and organizational skills
- Positive attitude, highly motivated and results oriented, with a positive customer focus
- Excellent phone skill, knowledge of Microsoft Office and very good Math
- Dedicated conscientious, punctual, multi-tasker, team player and must be detailed oriented.
Apply Before :-
23rd December, 2019.
REMUNERATION :-
- Attractive Remuneration
- Retirement and Healthcare Benefits
- Training Opportunities
- Career Growth Plan.
INTERESTED?
Interested and qualified candidates should forward their updated CV to: hr@dominionconsulting.com.ng Quote the Job title as the Subject of your email.
Note: Qualified and shortlisted candidates will be contacted for interview via email and SMS text.
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