Customer Service / Front Desk Officer Vacancy at a Reputable Hospitality Company – Willers Solutions Limited

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Position Title: Customer Service / Front Desk Officer.

Job Station: Lagos State.

INTRODUCTION:-

Customer Service / Front Desk Officer job opportunity is available at Willers Solutions Limited for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

  • Welcomes all visitors by answering or referring inquiries, with pleasant demeanor, make guest and visitors feel comfortable and valued while on premises.
  • Dealing with telephone and email enquiries, recording details of each conversation for immediate follow up
  • Maintains security by following procedures, monitoring logbook, and issuing visitors badges where necessary.
  • Answering question and addressing complaints
  • Checklist and submission of reports to the line manager, Supervision of the office cleaners and security personnel
  • Ensures compliance with company rules and regulations in the reception area
  • Disbursement of Memo’s as required, Scheduling and setting up meeting, creating agendas, and taking minutes. Booking rooms and office facilities for official use.
  • Keeping diaries and arranging appointments for HODs and executive management
  • Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents
  • Logging expenses originating from front desk department

DESIRED EXPERIENCE & QUALIFICATION:-

  • Interested candidates should possess a Bachelor’s Degree with at least 3 years of experience.
  • Speaks well.
  • Responsible.
  • Good understanding of time and people managements.

Apply Before:-

31st July, 2021.

INTERESTED?

Interested and qualified candidates should kindly send their CV to: lizzy.bika@willerssolutions.com using the Job Title as the subject of the email.

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