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Position Title: Customer Service Representative.
Job Station: Lagos State.
INTRODUCTION:-
Customer Service Representative job opportunity is available at GreenLife Oasis for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES:-
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
DESIRED EXPERIENCE & QUALIFICATION:-
- High School Diploma, General Education Degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Apply Before:-
Not Specified.
INTERESTED?
Interested and qualified candidates should submit their Curriculum Vitae to: hiring.greenlifeoasis@gmail.com using the Job Title as the subject of the email.
WHO IS GreenLife Oasis?
GreenLife Oasis is a full-service Business Development Consulting that specialize in employees empowerment, recruitment/human resources, agro services and entrepreneurship training and development and we achieve these through our highly experienced professionals. We provide leading-edge management strategy and HR infrastructure support. We relief you of managing your employees through human resource or staff outsourcing, grooming them to be productive and align them with the culture of the organization to achieve the set goals and objectives. We help to match talents with openings, train and manage them using technology and competent hands. At GreenLife Oasis, we meet clients business needs with high level of Professionalism, Integrity and Commitment.
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