Director of Restaurant Operations Vacancy at a Quick Service Restaurant – EjiCareers

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Position Title: Director of Restaurant Operations.

Job Station: Akwa Ibom State.

INTRODUCTION:-

Director of Restaurant Operations job opportunity is available at EjiCareers for individuals who possess relevant qualifications.

Job Description

• As the Director of Restaurant Operations for a chain of quick – service restaurants, you will be required to deliver operational excellence and coordinating with other leaders in the chain to deliver remarkable results across all branches.
• It is expected that this role will impact greatly in ensuring delivery of high revenues and profits as well as retain a formidable team of motivated staff across the chain without compromising on the required standards of operations.

DUTIES AND RESPONSIBILITIES:-

• Building high-performance teams, identifying and coaching leaders for both Front of House and Heart of House (kitchen).
• Managing a team of up to 100+, creating an inspiring vision, coaching and holding people accountable to high standards.
• Increasing profitability through implementing procedures to reduce costs, increase productivity, and promote sales and reduce incremental profit opportunities.
• Maintaining a work environment that ensures and promotes food & team safety.
• Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings, and setting high-level collaborative goals.
• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
• Attracts new customers by working with the community and the operations managers to implement marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Controls purchases and inventory by meeting with the director, outlet operators, team leaders, and vendors; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and customer-service standards; determining and implementing system improvements.
• Maintains customer satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; establishing personal networks; benchmarking state – o f – the – art practices.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to systems and processes.
• In general, perform any other duties assigned and or delegated by the Director.

DESIRED EXPERIENCE & QUALIFICATION:-

• At least 5 years leadership experience in quick-service restaurant chain with national presence required.
• Bachelor’s Degree (preferred) or commensurate experience.
• Proven track record of growth through achieving results and developing others.
• Passion for values and giving top quality service.
• Honesty.
• High level of integrity with impeccable work ethics.

Skills:

• Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability, Quality Focus.
• Experience in using computerized cash registers / points of sale as well as proficiency in Microsoft applications especially MS Excel and MS Word.

REMUNERATION:-

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INTERESTED?