Position Title: Financial Operations Officer.
Job Station: Abuja.
INTRODUCTION :-
Financial Operations Officer job opportunity is available at Norrenberger Financial Group for individuals who possess relevant qualifications.
Job Specification
- An Operations Officer job involves planning and supervising all the operational functions of a company
- An Operations Officer is responsible for all administrative functions, including operations, management, process improvement, identifying various compliance issues and strategic planning and development.
Job Description
- We are seeking an organized and driven operations officer that will effectively develop and enact company policies and increase efficiency of operations for our organization. Candidate must be a strong leader with excellent interpersonal skills and an outstanding business intellect.
- The Operations Officer performs administrative, reconciliation and customer service duties. He/she will work with clients by answering their queries and giving account updates.
- Among reconciliation functions, He/she is also expected to do record keeping, and reconciling bank accounts and other transactions. He/she also help identify customer requirements and various technological solutions and engage in IT projects, from development to testing. He/she will Work with various stakeholders to understand operational and transactional issues and to develop solutions.
- It is his/her responsibility to work with the internal team, marketing staff, and other staff to increase growth and expansion opportunities and thereby maximize revenue for the organization.
- He/she is expected to give needed assistance to the Head, Operations in ensuring the smooth running of the organization’s day-to-day activities.
- He/she is also expected to provide support to other departments to meet customers demand.
DUTIES AND RESPONSIBILITIES :-
- Maintains archival and financial administrative files
- Daily reconciliation of all internal ledgers to ensure accuracy
- Ensures timely resolution of all clientТs complaints in line with agreed turnaround time
- Ensure all operational duties are completed on a daily basis.
- Assists in accounts payable and bank reconciliation.
- Perform account maintenance for members who want to change their products
- Assessing customer needs and introduce new products and services
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Ensure accurate and timely upload of customersТ information into the core application.
- Prepares weekly and monthly operations report
- Ensuring that transactions are cleared and settled correctly
- Managing day-to-day banking processes
- Checking daily transaction reports
- Perform daily account maintenance, generate reports, prepare correspondence and special projects as assigned
- Organize and track investment documents and applications
- Ensures the safekeeping of all cash and negotiable instruments.
- Ensures that all reports, records and other valuables for the office are cleared and properly secured in the safe before leaving the premises for the day.
- Follows proper internal controls designed to prevent fraud and misappropriation of assets.
- System/Technology
- Suggest new and better ways of improving information gathering and input into the core application
- Providing assistance in planning for new and improved processes as at when required.
- Manages the core application as itТs relates to inputs of clients data to ensure accuracy.
- Pinpointing ways of improving and developing systems
- Ratifying data flows and ensuring accuracy (operations control)
- Ensure smooth coordinating of systems testing.
- Assist team in preparing variety of document and presentations including memos and presentations in PowerPoint, Excel, and Word.
People:
- Assist in training new employees.
- Ensures other staff of the department receive necessary working tools
- Ensures operations staff adhere to the standards of member service established by management.
- Provides guidance and training to Operations department personnel, as required
- May be called upon to train employees in area of expertise.
Processes:
- Adheres to SLAs and communicating appropriately to internal clients.
- Ensures that all procedures and controls are fully documented, fit for purpose, appropriately communicated and adhered to.
- Reports any breach of all policies and procedures to the Head, Operations immediately.
- Continually reviews policies and procedures to identify opportunities to improve service capabilities and operational effectiveness.
- Maintain operational files according to retention and compliance guidelines.
Risk:
- Perform financial analysis and develop models using indepth analytical techniques for portfolio and client companies
- Identify attractive investment opportunities
Treasury:
- Assist the Head, Operations to forecast daily cash requirements and execute daily financing decisions.
- Handles all aspects of In-house investment portfolios.
- Review and recommend changes to the investment policies based on the market conditions.
- Prepare or monitor companyТs various cash flow forecasts
- Recommend process improvements.
- Support and participate in the OrganizationТs Strategic Plan activities.
DESIRED EXPERIENCE & QUALIFICATION :-
Skills
Job Competencies (a job analysis must be conducted to determine what skills an employee needs to be successful on the role):
- 5+ years experience in operations preferred
- Strong business acumen
- Proficiency in Microsoft Word and Excel and other operational software
- Diligent and proactive
- Respectful of deadlines
- Organizational and time management skills.
- Ability to work effectively in a team environment.
- Good internal relationship building.
- Good written and verbal communication skills.
- Attention to details and accuracy.
Apply Before :-
1st May, 2020.
INTERESTED?
Interested and qualified candidates should send their CV to: careers@norrenberger.com clearly indicating the “Job Title” as the subject of your mail.
WHO IS Norrenberger Financial Group?
Norrenberger is an Integrated Financial Services Group (Licensed & Regulated by the Central Bank of Nigeria (CBN) and the Securities & Exchange Commission (SEC) that operates a customer-focused business model offering clients a comprehensive range of financial products& services including Funds & Investment Management, Structured & Alternative Finance, SME Funding, Foreign Exchange and Business Advisory Services.
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