Front Desk & Customer Service Officers Vacancy at Hempawa Consult

Position Title: Front Desk & Customer Service Officer.

Job Station: Other Countries.

INTRODUCTION:-

Front Desk & Customer Service Officer job opportunity is available at Hempawa Consult for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

• Undertake administration duties such as accurately recording and making calls, word processing, filing, faxing and others.
• Distribute daily mail and faxes
• Manage postage of outgoing mail
• Carry out procedures to computer systems and client records
• Maintain client confidentiality at all times
• Maintain office equipment including services calls
• Warmly welcome clients and other visitors, determining their needs and ensuring that these are met in an efficient and friendly manner
• Promptly attend to incoming telephone calls, forward calls to appropriate staff members, and accurately record and distribute messages when required staff members are unavailable
• Provide support to employees of all departments (and on occasion other sites)
• Provide timely word processing for internal and external customers
• Ensure all communications, both internally and externally, are handled in a timely and professional manner.

DESIRED EXPERIENCE & QUALIFICATION:-

• A Degree with a minimum of 1 years work experience.
• Broad base of general clerical / secretarial skills, including filing, phone/front desk reception, and so forth.
• Outstanding customer service skills, including professionalism, ‘people’ skills, and the maintenance of confidentiality.
• Good basic administrative and organizational skills.
• Experience in organizing and maintaining moderately complex filing and records systems.
• Good reading, spelling / grammar and general writing and math skills. Some cash handling experience is desirable.

Apply Before:-

INTERESTED?

WHO IS Hempawa Consult?