Head, Merchant Services Vacancy at Interswitch Group

Position Title: Head, Merchant Services.

Job Station: Lagos State.

INTRODUCTION:-

Head, Merchant Services job opportunity is available at Interswitch Group for individuals who possess Degree in relevant discipline.

Job Purpose

• To drive the formulation and implementation strategy of the Digital Commerce Merchant Services business through business development; ecosystem development, product development and channel development to achieve maximum value creation for Interswitch, Merchants and Consumers
• To ensure growth and profitability of the Digital Commerce Merchant Services business.

DUTIES AND RESPONSIBILITIES:-

• Product Development – Ideate and design new products and product extensions that will serve Merchants and Consumers for the Merchant Services business.
• Ecosystem Development – Drive the creation of Merchant ecosystems for consumers to buy goods and services and Merchants to sell their goods and services
• Channel Development – Identify and design / develop new channels and touchpoints or enrich existing channels and touchpoints consumers will use to engage merchants and their services
• Drive the market penetration and market expansion of the Digital Commerce Merchant Services business across targeted markets within and outside of Nigeria.
• Develop Business Case Analysis for the justification of new products and services and oversee the research and information gathering process for existing and new products and services.
• Work closely with Sales, Products, Marketing, Engineering, Operations and Technology to achieve excellent customer experiences, customer satisfaction and market penetration
• Gather intelligence through surveys, engagements and partners to identify market requirements and use these to inform the review and continuous improvement of the Digital Commerce Merchants Services strategy
• Identify, develop and nurture relationships with Partners and Resellers.
• Develop and communicate periodic financial and non-financial reports to effectively monitor the activities of the Digital Commerce Merchants business
• Set, manage, and communicate performance standards & KPI’s for the department using Balance Scorecards and other relevant tools.
• Showcasing Interswitch and Digital Commerce at conferences in and outside Nigeria.
• Coordinating the response to Request for Proposals, Request for Information, Expression of Interest and other similar requisite documents demanded from prospective clients within and outside Nigeria.

DESIRED EXPERIENCE & QUALIFICATION:-

• Academic Qualification(s): Good First Degree in relevant discipline
• Experience (Number of relevant years): 10 years experience in business development, product development and market development.

Apply Before:-

Not Specified.

INTERESTED?

Interested and qualified candidates should:

apply online

WHO IS Interswitch Group?

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.