Head, Retail Operations Vacancy at Strategic Workforce Solutions

Position Title: Head, Retail Operations.

Job Station: Abuja.

INTRODUCTION :-

Head, Retail Operations job opportunity is available at Strategic Workforce Solutions for individuals who possess B.Sc in Business Administration or in relevant field.

Job Description

• Our client is looking for a highly skilled and motivated Head Retail Operations to lead their growing team.

Overview of Role

• To plan and drive the retail operations so as to ensure maximum sales, maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth
• To maintain the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/ her area in the store in all aspects
• To sponsor and coach the team and drive continuous improvements.

DUTIES AND RESPONSIBILITIES :-

Sales and Commercial Performance:

• Prepare and participate in the preparation of sales budgets
• Maximize sales and profitability of the brand
• Maximize productivity targets (sales per sqft, ATV, Conversion etc)
• Control costs within budgetary guidelines
• Identify internal and external commercial opportunities
• Ensure effective Stock and Space Management
• Conduct SWOT review to analyze the customer profile
• Provide monthly feedback on competitor and event activities
• Suggest improvements based on benchmark practices

Inventory Management & Stock Distribution:

• Ensure effective Inventory and Warehouse management in the territory (order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
• Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be taken
• Review and effectively deal with fast/ slow lines, new ranges and end of ranges and implement necessary action
• Provision of monthly feedback to Concept on sales, stock positions and product feedback

Operational Standards and Management:

• Ensure all the stores are in compliance with the store operating and customer service standards
• Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards
• Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
• Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally.

People Management:

• Manage and support in team recruitment
• Ensure that all new recruits understand their job and inducted well within the company
• Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.
• Set KRA’s for direct reports and conduct performance appraisal
• Oversee staff deployment and drive motivation levels of the direct reportees.

DESIRED EXPERIENCE & QUALIFICATION :-

• B.Sc in Business Administration or in relevant field
• Must have worked for a Retail Company (Supermarkets / Hypermarkets)
• Must be residing in Abuja
• Knowledge of customer service, office management and basic data recording procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• At least 4-8 years experience as Head Retail Operations.

Apply Before :-

11th March, 2020.

INTERESTED?

Interested and qualified candidates should send their CV to: info@swsopportunities.com using the Job Title as the subject of the mail.