ICS Outsourcing Limited Recruitment

Apply for ICS Outsourcing Limited Jobs.

Vacancies exist for immediate employment at ICS Outsourcing Limited. Below are the requirements and the application procedure for ICS Outsourcing Limited jobs online.

Software Support Officer

Job Location: Lagos
Department: Information Technology

Summary of Functions

• Manage and improve applications and systems software in line with IT industry best practices to ensure high levels of availability, security and compliance
• Participate in the planning and implementation of IT policies and procedures to ensure system provisioning and maintenance that is consistent with the Academy’s goals, industry best practices, and regulatory requirements.
• Responsible for the maintenance of a continual software service improvement program.
• Plan and coordinate the design, development, installation, and maintenance of custom software and off-the-shelf software to ensure that our client internal and external service delivery is optimal.
• Provide effective software support and training to end users and automate business processes to make them more efficient.

Qualification & Certification

• University Degree in the field of Computer Science and/or 3+ years equivalent relevant work experience.
• Related IT Certifications (e.g. MSCE, Network+, CCNA, CCNP, ITIL. etc.).

Deadline: 10th July, 2019.

Application Procedure:
Interested and qualified candidates should send their CV to:

IT Support Officer

Job Location: Lagos

Job Objective(s)

• The successful candidate will join the 1st/ 2nd level Technical support team in providing network infrastructure, business application and telecoms support to ensure optimal IT service delivery to the business within an ITIL framework environment

Requirements
Experience:

• Must have a minimum of 2 years cognate experience in financial services/service oriented industry

Education:

• First Degree in Computer Science/Engineering
• ITIL Certified

Key Performance Indicators:

• Financial
• Vendor Invoice processing and payment
• Budget variance
• Customer
• User satisfaction ratings
• Technology as a business enabler
• IT Operations
• MTTR for user requests
• Systems response time
• Systems failure rate & exceptions

Internal/External Contacts (e.g. Clients, Regulators, Regular Meetings etc):

• Internal Contacts: Staff, Middle-Management
• External Contacts: Suppliers/Service Providers, IT & Business Consultants

Key Competency Requirements Knowledge:

• Network (voice & data) Cabling
• LAN & WAN technologies
• Microsoft suite- Exchange, SharePoint,
• Virtualization knowledge
• Operating system installation & configuration
• Troubleshooting and fixing Network cabling
• Configuring network devices
• PABX configuration and troubleshooting
• BES Server/Mobile device Administration
• MIS reporting
• Some development experience Skill/Competencies
• Ability to solve complex problems on own initiative
• Ability to work independently and as a SPOC/ PM
• Strong written and oral skills, plus interpersonal skills
• Sound client service skills with proactive and creative approach
• Demonstrate working knowledge of Windows O/S and PC hardware as well a broad understanding of IP communication and technologies
• Understanding of business processes and workflows

Reporting Relationship:

• Reports to: IT Operations Team Lead.

Deadline: 28th June, 2019.

Application Procedure:
Interested and qualified candidates should send their Applications to: holugbue@icsoutsourcing.com using the “Job Title” as the subject of the mail.

Executive Assistant

Job Location: Lagos

Job Descriptions

• The job purpose is to provide comprehensive and proactive support to the Head of Function on a wide range of complex administrative activities whilst prioritizing and taking personal responsibility for all activities undertaken in order to enhance effectiveness.
• This role will also be responsible for different day-to-day function duties.

Knowledge, Skills and Experience

• 5 years of work experience in a similar role in a leading corporate organization would be an added advantage.
• B.Sc/BA in any field.
• Solid secretarial and administrative skills, including excellent verbal and written communication.
• Applicants must possess very good working knowledge of Word, Excel, and PowerPoint.
• The job also demands a person with excellent interpersonal & communication skills and a flair for preparing complex reports and paperwork in English and French.
• Good command of software packages, ability to work with new packages and undertake basic database administration.

Deadline: 29th June, 2019.

Application Procedure:
Interested and qualified candidates should send their Applications to: holugbue@icsoutsourcing.com with the “Job title” applied for as the subject of the mail.

Sales Engineer (Electrical/Mechanical)

Location: Lagos

Requirements

• Qualification: B.Sc, B.Eng, B.Tech in Electrical/Electronics or Mechanical Engineering
• Experience: 3 – 6 years as a Sales Engineer.

Skills Required:

• Technical knowledge of energy, power, lightnings, plumbing, heat, ventilation and air conditioning, repairs, maintenance, design and installation, facility and excellent communication, presentation, marketing skills and so on.

Deadline: 29th June, 2019.

Application Procedure:
Interested and qualified candidates should forward their CV to: holugbue@icsoutsourcing.com use the position as the subject title.

About ICS Outsourcing Limited.

ICS Outsourcing is Nigeria’s leading Outsourcing provider incorporated in August 1994. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO. We provide bespoke Business Support Solutions to all kinds and sizes of business.