Information and Communication Technology Officer (Country Office), CHIS3 Vacancy at the African Development Bank Group (AfDB)

Position Title: Information and Communication Technology Officer (Country Office), CHIS3.

Job Station: Other Countries.

INTRODUCTION :-

Information and Communication Technology Officer (Country Office), CHIS3 job opportunity is available at African Development Bank Group (AfDB) for individuals who possess relevant qualification.

DUTIES AND RESPONSIBILITIES :-

• Manage the Bank’s unified telecommunication services pertaining to Voice, Data transmission and video;
• Ensure connectivity to all corporate applications by proactive and efficient management of the LAN/WAN multi-user environment;
• Implement system configurations as approved in the Bank’s change management processes;
• Install, configure and support Bank standard hardware and software including desktops, laptops, printers, scanners and other relevant peripherals and facilitate the operation;
• Monitor the Bank’s VSAT and fibber optic networks and liaise with service providers to ensure uninterrupted services;
• Administer the information systems in the Country Office/Regional Directorate General (RDG) including routine housekeeping, troubleshooting. maintenance and upgrading;
• Ensure that the bank’s information and information systems are protected in a manner consistent with its information security policy, procedures and standards;
• Provide technical support to country office staff and visiting missions as well as direction and support on end user computing and applications, including incidents on available hardware, software, network services and videoconference sessions;
• Work together with other Engineers from Headquarters to investigate, test, circumscribe and correct incidents/problems;
• Be responsible for Vendor Contract Management in the Country offices/RDGs including enforcement of SLAs:
• Identify IT related needs, prepare specifications and assist the Country Offices/RDG in the preparation of Request For Proposals (RFPs) for the procurement of IT equipment and services and manage contracts and suppliers;
• Assume responsibility for IT asset management in Country Office or RDG and the completeness of the inventory in SAP;
• Assume responsibility at the Country Office or RDG level in the Service Asset and Configuration Management process
• Assist the resident representatives or directors (RDG) in determining training needs, equipment requirements and specifications.

DESIRED EXPERIENCE & QUALIFICATION :-

• Hold at least a Master’s degree in Computer Science, Information System Telecommunications / Electronics or equivalent degree in Engineering or closely related disciplines.
• Have a minimum of four (4) years of relevant professional experience in ICT gained with similar
• Multinational organization or major private or public institutions.
• Experience with Network Traffic Monitoring and Diagnostic Tools.
• Experience and/or knowledge with QoS implementations, VOlP, WAN switching and routing,load-balancing and application-delivery solutions.
• Experience and knowledge of user data backup techniques and procedures.
• Experience in VSAT Satellite Systems.
• Experience in the Video Conference Systems.
• Experience in Windows operating systems (windows 8, 2008, 2012 etc)
• Good communication skills.
• Innovation and creativity.
• Problem Solving.
• Client Orientation.
• Team working and relations.
• Solid experience in the management of the Unified Communication Services pertaining to Voice, Data and video transmission.
• Strong skills for first and second level user assistance in handling incidents.
• Strong understanding of large enterprise IT infrastructure components (server, storage, and network).
• Strong Knowledge of Windows environments.
• Ability to work under pressure and independently with little supervision.
• Sold experience in the support of computer hardware and software.
• Ability to communicate effectively (written and oral) in English or French, preferably with a working knowledge of the other.
• Ability to use standard technology packages and Bank’s standard software (word, excel, outlook, Power Point, MS Projects, etc…), Knowledge of SAP, ITIL Foundation, and applications and the CrashPlan Backup System.

Apply Before :-

18th July, 2020.

INTERESTED?

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Note

• This position does not attract international terms and conditions (the post holder will be considered as a local staff and will not have international terms and conditions of employment).
• Only applicants who are Nationals of Rwanda or are Nationals of member countries of the bank who already have a pre-existing legal right to live and work in rwanda will be considered for this position.  The bank does not sponsor or support applications for work permits and relocation in relation to this post.

WHO IS African Development Bank Group (AfDB)?

African Development Bank Group (AfDB) – Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 80 member states, including 54 in Africa (Regional Member Countries). The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth.