Information Technology (IT) Assistant Vacancy at U.S. Embassy

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Position Title: Information Technology (IT) Assistant - All Interested Candidates.

Job Station: Abuja.

INTRODUCTION:-

Information Technology (IT) Assistant - All Interested Candidates job opportunity is available at the U.S. Embassy for individuals who possess relevant qualifications.

Overview

• Hiring Path: Open to the public
  For USEFM – FP is 5/1.  Actual FP salary determined by Washington D.C.
• Who May Apply / Clarification From the Agency: All Interested Applicants / All Sources
• Security Clearance Required: Public Trust – Background Investigation
• Appointment Type: Permanent
• Appointment Type Details: Indefinite subject to successful completion of probationary period
• Supervisory Position: No
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances / certifications or their candidacy may end.

DUTIES AND RESPONSIBILITIES:-

• The incumbent performs all the daily technical tasks required to keep CDC Nigeria critical applications operational at all times.
• S/he serves as the primary Information Systems Point of Contact (POC) for desktop, web-based systems at CDC Nigeria and also in constant communication with the Senior Analyst-Global Services Desk, Atlanta on technical matters regarding ghosting, reimaging, installation and upgrades of latest software with management of the Global Helpdesk ticketing system.

DESIRED EXPERIENCE & QUALIFICATION:-

Requirements:

Experience:

• Five (5) years work experience in a technical position with LAN/WAN operations, management and utilization of computer systems, providing ICT technical support including current Microsoft operating systems and office suite, installation and configuration of third party applications such as Citrix client and use of Symantec Ghost for imaging PCs and laptops. 

Education Requirements:

• Bachelor’s degree in Computer Science, Computer Information Systems, Electrical and Electronics Engineering Physics or Mathematics is required
• Note: NYSC Certificate or Exemption document is required. 

Job Knowledge: 

• Advance knowledge in IT administration and software including MS Windows XP, Windows Vista, Windows 7, Microsoft Office productivity software (Office 2007 and 2010), and current MS Windows desktop operating systems.
• Intermediate knowledge of hardware management including servers, personal computers, and peripherals such as Smart mobile phones, tablets, printers, wireless network devices, and audiovisual devices.
• Must have knowledge of software development technologies, programming languages and database management systems such as SQL. 

Evaluations:

• This may be tested. Please specify your level of proficiency in the language listed

Language:  

• Fluency (Speaking / Reading / Writing) in English is required.

Skills and Abilities:

• Ability to gather information and prepare reports using Word, Excel and presentations using PowerPoint is required.
• Ability to install and configure third party application such as Citrix client and use Ghost software for imaging PCs and laptops is required.
• Must have a good customer service approach to proactively solve end user problems and provide practical solutions.
• Must be able to work independently as well as member of a team.
• Ability to to work within laid down procedures and learn new technologies quickly is required.
• Must be able to log and track reported IT problems into the helpdesk system or work beyond ordinary office hours to meet the needs of the end users.  

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

REMUNERATION:-

Apply Before:-

INTERESTED?

Interested and qualified candidates should:

apply online

Important Information

• All candidates must be able to obtain and hold a Public Trust clearance.
• To apply for this position, click the “Apply to this Vacancy” button at the top of the page. Click on the “Submit Application” button to complete your application process.

Required Documents:

• In order to qualify based on education, you must submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position:
  • Residency and/or Work Permit
  • Degree (not transcript)
  • NYSC Certificate
  • IT Certificate or License

• For EFMs, in addition to the above;

  • Copy of Orders/Assignment Notification (or equivalent)
  • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

Next Steps:

• Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
• For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
• Thank you for your application and your interest in working at the U.S. Mission in Abuja, Nigeria.
• For more information on how to apply visit the Mission internet site.
• For More Info: HR Section – 09-461-4000; HRNigeria@state.gov

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