Operations Officer Vacancy at a Finance Company – Maurice Xandra Solutions Limited

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Position Title: Operations Officer.

Job Station: Lagos State.

INTRODUCTION:-

Operations Officer job opportunity is available at Maurice Xandra Solutions Limited for individuals who possess relevant qualifications.

Job Summary

  • Operations Officer will be responsible for ensuring operational excellence in the coverage area through routine supervision, clients’ engagement, real-time incident reporting, and response.

DUTIES AND RESPONSIBILITIES:-

  • Clients’ engagements and security/safety needs assessment
  • Security risk assessment
  • Provide Leadership to the Guard force
  • Responsibilities
  • Provide supervision to operatives 
  • Interfacing with clients to ascertain security needs
  • Ensuring discipline amongst guard force
  • Routine beat patrols
  • Incident Investigation
  • Incident report writing
  • Law enforcement agencies liaison
  • Onsite training of Guards
  • Ensuring clients satisfaction and retention.

Key Performance Indicators (KPI)

  • Clients’ satisfaction, contract retention, and business referral through existing contracts
  • Rate of Guards Turnover
  • Number of breaches, sanctions, and restitution for coverage area
  • Loss prevention efforts and interventions 
  • Performance evaluation by clients.

DESIRED EXPERIENCE & QUALIFICATION:-

  • First Degree in a relevant field

Minimum Experience:

  • 3 – 5 years relevant experience in Security Operations 
  • Professional Membership in a related field is an added advantage.

Skill & Competency Requirements:
Core Skills:

  • In-depth understanding of the organization’s business
  • Excellent guards management skills
  • Good understanding of security operations
  • Adequate training and guards recruitment abilities.
  • Client relationship skills 
  • Industry knowledge
  • Excellent communication & presentation skills 
  • Basic computer skills
  • Report writing skills.

REMUNERATION:-

  • Competitive Salary Package.

Apply Before:-

15th August, 2021.

INTERESTED?

Interested and qualified candidates should send their CV to: hr@mauricexandra.com using the Job Title as the subject of the mail.

Note: Only shortlisted candidates would be contacted.

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