Oracle Presales Solutions Manager – Advanced Customer Services Vacancy at Oracle Nigeria

Position Title: Oracle Presales Solutions Manager - Advanced Customer Services.

Job Station: Lagos State.

INTRODUCTION :-

Oracle Presales Solutions Manager - Advanced Customer Services job opportunity is available at Oracle Nigeria for individuals who possess relevant qualifications.

Job Descriptions

• Pre-Sales Solution Managers play a key role in the attainment of new customers by leading the development of complex solutions that are both operationally and commercially sound.
• They work closely with customers and Oracle sales and delivery teams.
• They will drive solutions utilizing a matrixed team of Subject Matter Experts on Applications, Technology, Security, Functional Services and other Solution teams.
• They have detailed knowledge of OMCS / OACS services, Oracle products and services from other lines of business, third party products and services, contracts and cost modelling.
• Pre-Sales Solution Managers convince customers of the benefits of the solution and its effectiveness in meeting their requirements.
• The role requires interaction with senior customer contacts – CIO, CFO, Operations Managers, Consulting and Legal Firms – and internally with Oracle management at all levels.

DUTIES AND RESPONSIBILITIES :-

• Customer-facing, liaising directly with customers to determine the customer’s requirements
• Builds customer loyalty through achieving a trusted advisor relationship
• Work closely with the Sales Representative and the customer to create customer-specific solutions that address the needs of the customer
• Use strategic and tactical thought to create cost and risk models that balance the needs of the customer and Oracle
• Applies consultative selling techniques to advance opportunities
• Work with other Lines of Business (LOBs) on individual opportunities and general cross-line-of-business initiatives
• Where appropriate work with Oracle Partners, i.e. resellers, SI’s, ISV’s, technology partners and alliances
• Manage approval of the complete operational solution through Oracle’s approval process
• Manage multiple approval cycles with speed and effectiveness to achieve deal timelines
• Prioritize, communicate and mitigate issues and risks with internal stakeholders
• Present the solution and value proposition to the customer
• Provide a smooth and efficient transfer from pre-sales to delivery teams

DESIRED EXPERIENCE & QUALIFICATION :-

• Mandatory – Oracle technology experience is a must and not negotiable
• Leadership
• Team player
• Strong sales and negotiation skills
• Strong ability to build relationships
• Personal drive, tenacity and energy
• Results-oriented
• Excellent communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations – comfortable presenting to both small and large audiences
• Demonstrates professional & technical depth and credibility
• Highly organised, self-motivated and able to work with minimal supervision
• Ability to deal with and manage highly complex situations and environments
• Outstanding written and oral communication skills – English language is essential, multiple languages desirable
• Innovative and creative with resourcefulness in solving complex problems
• A general understanding of Oracle Applications and implementation methodologies
• In-depth knowledge of OACS / OMCS value proposition and services (Preferred)
• 2-3 years pre-sales solution-oriented experience or Oracle Applications Technical Project Management experience

Domain expertise:

• Oracle application, middleware and database product – essential
• Oracle systems products, including but not limited to Engineered Systems – desirable
• Oracle services – highly desirable
• Technical expertise in one or more Oracle MCS / ACS domains – highly desirable
• IT Service Management – highly desirable
• IT Project Management – highly desirable
• IT Enterprise Architecture – highly desirable
• IT Service pricing and contracting (as an external service provider)
• Ability to translate customer needs into Oracle MCS / ACS solutions

Qualifications:

• 10+ years of relevant experience

Apply Before :-

Not Specified.

INTERESTED?

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WHO IS Oracle Nigeria?

Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.