Outlet Manager Vacancy at Workforce Group

Position Title: Outlet Manager.

Job Station: Lagos State.

INTRODUCTION :-

Outlet Manager job opportunity is available at Workforce Group for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES :-

Management:

• Lead others and work effectively with store team
• Supervise, assign and direct activities of the store’s team
• Effectively communicate information to store team and supervisors in an open and timely manner
• Support Store team with actions plans for operational and service improvement

Customer Service:

• Assist customers with their questions, problems and complaints
• Promote the company’s customer service culture (greet, offer help, and thank)
• Provide colleagues personalized customer service feedback and coaching
• Handle all customer relations issues in accordance with company policy
• Promote a positive shopping experience for all customers
• Maintain customer privacy by not sharing customer data without authorization.

Merchandising / Presentation:

• Stock shelves
• Manage re-order levels & restocking from HQ for the store
• Conduct merchandizing activities in line with approved brand guidelines
• Account for promotional and sales support materials
• Organize and execute the display and maintenance of off-shelf merchandise.

DESIRED EXPERIENCE & QUALIFICATION :-

• 3-4+ years of retail store experience.
• Experience as store or outlet manager related retail environment and / or Luxury boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks / projects.
• Ability to work a full-time flexible schedule including some early morning and weekend shifts to work overtime as needed and to respond to urgent issues at the store when they arise

REMUNERATION :-

HMO Pension Leave allowance

Apply Before :-

Not Specified.

INTERESTED?

Do you meet the criteria listed above? Apply by clicking on the “Apply button below:

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WHO IS Workforce Group?

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.