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Position Title: Products and Services SME Lead.
Job Station: Lagos State.
INTRODUCTION:-
Products and Services SME Lead job opportunity is available at Airtel Nigeria for individuals who possess relevant qualifications.
Job Purpose
- The Products and Services SME will be responsible for maintaining and supporting all Products and Services applications, tools and utilities to support Airtel Nigeria IT Services.
- This is an expert role with the responsibility for maintaining close collaboration with HQ-IT Products and Services Lead to ensure Airtel Nigeria delivers business results expected on Products and Services (Prepaid, Postpaid, Enterprise & VAS) domain.
- The Products and Services SME reports to Business Systems Lead, Airtel Nigeria.
DUTIES AND RESPONSIBILITIES:-
The Products and Services SME is responsible for:
- Delivering activities in line with Products and Services domain strategy and initiatives to support IT enablement to drive sales in Airtel Nigeria
- Leading delivery of projects of applicable domain in Airtel Nigeria that attribute to the success of Airtel Nigeria business by collaborating with cross functional teams.
- Promoting continuous improvement of processes and delivery of results within assigned domain.
- Ensuring Business Value creation through simplifying application design, simplifying customer experience and efficient deliveries.
- Optimizing Change requirement delivery for faster time to market and ensuring first time right efficiency.
- Managing Timely Rollout of Projects
- Ensuring appropriate Governance mechanisms for successful implementation of projects.
- Delivering On-schedule, on-budget of IT solutions to facilitate commercial products delivery
- Some travels may be required for this role since.
DESIRED EXPERIENCE & QUALIFICATION:-
- MSc / Bachelor’s degree in computer science, systems analysis or a related study.
- 5 – 7 years of work experience on product and services design and delivery.
- Experience working in multi-vendor managed service IT operating model.
- Demonstrated experience in delivering project on relevant domain.
- Experience in redesigning and simplifying the products, services and processes.
- The Products and Services SME must have a deep understanding of VAS products and services
- The Products and Services SME must have a good understanding of NCC rules and guidelines in the VAS space
- The Products and Services SME must be able to guide the design and development of VAS products and services
Apply Before:-
Not Specified.
INTERESTED?
Interested and qualified candidates should:
WHO IS Airtel Nigeria?
Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
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