Relations Manager Vacancy at Lead Enterprise Support Company Limited

Position Title: Relations Manager.

Job Station: Edo State, Enugu State, Oyo State.

INTRODUCTION :-

Relations Manager job opportunity is available at Lead Enterprise Support Company Limited for individuals who possess relevant qualifications.

Job Description

  • Client Service Manager handles and resolves client’s queries, develop strategies for improving customer services, train other client services staff and maintain business relationships with existing clients.

DUTIES AND RESPONSIBILITIES :-

  • Organize physical and health forum and enlightenment program chart and timetable for clients.
  • Provide accurate and timely information on benefits and services available to clients.
  • Plan and drive corporate and retail client relationship management in the region.
  • Ensure proper documentation of all enrollee complaints and escalate where necessary.
  • Ensure effective and prompt enrolment of clients.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Provide support in new product development and enhancement activities.
  • Ensure quality assurance of HMO services to clients (enrollees and providers)
  • Ensure that enrollees are managed under the care coordination scheme.
  • Perform any other duty as required by Head Client Services.
  • Support team efforts by ensuring 0% loss in existing client relationships.
  • Performance Indicators
  • Client satisfaction Index.
  • Client retention rate.
  • Expansion and management of clients within the region.
  • Crisis resolved.

Apply Before :-

30th March, 2020.

INTERESTED?

Interested and qualified candidates should send their CV to: recruitment@leadhradvisory.com using the “Job Title” as the subject of the email.

WHO IS Lead Enterprise Support Company Limited?

Lead Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

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