Position Title: Sales and Service Assurance Officer.
Job Station: Lagos State.
INTRODUCTION:-
Sales and Service Assurance Officer job opportunity is available at Ralds and Agate Limited for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES:-
The ideal candidate will be responsible for:
- developing & maintaining both new & old business/sales opportunities to boost the company’s revenue & profitability and ensuring customer experience & outcomes are top-notch and achieved.
DESIRED EXPERIENCE & QUALIFICATION:-
- First degree in Computer Science, Social Science, or any related field. (M.Sc. is an added advantage)
- Minimum of 5 years experience handling the Sales, Customer Experience/Service, Relationship Management functions of a reputable service-oriented company (prior experience working with a company in the IT industry will be an added advantage).
- Proven track record handling all daily service management or performance issues for customers and ensuring the company’s services meet the customers’ goals.
- Prior experience preparing business proposals, presentations & documents.
- Must Possess good stakeholder & relationship management skills in order to meet or possibly exceed customer expectations thus enhancing their experiences.
- Demonstrated ability to develop, implementing, and managing SLAs for assigned services and ensure delivery of service to agreed levels.
Apply Before:-
23rd April, 2021.
INTERESTED?
Interested and qualified candidates should:
WHO IS Ralds and Agate Limited?
Ralds and Agate Limited – Our client a Business Management Consulting firm. We are focused on providing People and Process related solutions to businesses, communities and organizations within and outside Africa.
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