Service Delivery Coordinator Vacancy at a Reputable Internet Solutions Provider – Willers Solutions Limited

Position Title: Service Delivery Coordinator.

Job Station: Lagos State.

INTRODUCTION:-

Service Delivery Coordinator job opportunity is available at Willers Solutions Limited for individuals who possess relevant qualifications.

DUTIES AND RESPONSIBILITIES:-

• Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial / POC and activation requests.
• Daily & Monthly report on presales tracker sheet.
• Process account activations for newly installed links for both new and existing clients
• Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client
• Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.
• Weekly reporting of new accounts that were recently activated to account department.
• Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation
• To handle and process service request from salesperson/reseller and communicate relevant information to the salesperson/reseller
• Maintain a good filing system for all signed contracts
• All other duties as assigned by the Supervisor

DESIRED EXPERIENCE & QUALIFICATION:-

• Minimum of BSC / HND in a related field
• Minimum of 5 year’s experience as a service delivery coordinator in an internet solution provider (ISP) firm
• Excellent knowledge & hands-on use of Microsoft Excel
• Well organized & pays attention to detail
• Excellent verbal & written communication skills
• Ability to analyze & interpret data
• Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure

Apply Before:-

15th November, 2020.

INTERESTED?

Interested and qualified candidates should send their CV to: account@willerssolutions.com using “Service Delivery Coordinator” as the subject of the mail.