Smallholder Partnerships Analyst / Relationship Analyst Vacancy at Proten International

Position Title: Smallholder Partnerships Analyst / Relationship Analyst.

Job Station: Kano State.

INTRODUCTION :-

Smallholder Partnerships Analyst / Relationship Analyst job opportunity is available at Proten International for individuals who possess Bachelor’s Degree in Agricultural Science, Agricultural Economics or any related field.

DUTIES AND RESPONSIBILITIES :-

  • Manage recruiting, training, and performance management of farmer members interactively ensuring that standards of agronomy best practices are maintained.
  • Resolve all farmer concerns in a proactive and timely manner according to company standards within a 24 hour period from the reporting date.
  • Intervene as required when customer service challenges escalate and must be addressed at a higher level.
  • Build rapport with existing and prospective farmers using assertiveness and confidence to educate them on the value of remaining farmers.
  • Work in partnership with relevant team members and business units to develop and execute local tactics, as well as provide feedback on comprehensive recruitment and retention programs.
  • Educate team on best practices and ensure standards are maintained on providing professional, best-in-class service to member farmers and monitor compliance.
  • Provide farmers with timely and adequate resources to ensure that our clients’ brand is always accessible to the members we serve.
  • Interfacing with local leaders and representing the company as a “brand ambassador” across communities.
  • Manage the team to ensure 100% accuracy on plant growing activity is logged on appropriate software application.
  • Guide team on people management issues.
  • Ensure that standards are maintained and members are in good standing.
  • Constantly communicating program status and risks to leadership, and presenting options and recommendations.
  • Constantly improving the overall customer experience.

DESIRED EXPERIENCE & QUALIFICATION :-

Requirements:

  • Bachelor’s Degree in Agricultural Science, Agricultural Economics or any related field.
  • Proven problem-solving abilities.
  • Strong analytical and conceptual skills.
  • Knowledge of Microsoft Office applications (Excel, Word, PowerPoint).
  • Goal-oriented, self-motivated, confident, thorough, and tenacious.
  • Positive attitude to work.
  • Customer-oriented Adaptability and flexibility to quickly adjust to changing environments and product offerings.
  • Interfacing with local leaders and representing the company as a “brand ambassador” across the community.

Start-Up Environment:

  • Thrives in a fast-paced, start-up environment with dynamic business priorities.

Detailed Orientation and Managing Complexity:

  • Extensive experience leading a complex organization and passion for getting into details to identify the root cause of issues and create innovative solutions

Apply Before :-

20th July, 2020.

INTERESTED?

Do you meet the criteria listed above? Apply by clicking on the “Apply button below:

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