Position Title: State Business Manager.
Job Station: Borno State, Yobe State.
INTRODUCTION:-
State Business Manager job opportunity is available at Airtel Nigeria for individuals who possess Bachelor’s degree in Management or related Social Sciences.
Job Purpose
- To plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.
DUTIES AND RESPONSIBILITIES:-
- Increase Revenue earning customer net additions – Prepaid & Postpaid
- Increase Revenue from the State
- Expand distribution Width and Depth
- Network Optimization
- New Sites ROI and deployment
- Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores
- Ensure provision of standard Infrastructure at state showrooms.
- Ensure showroom employees are up-skilled in industry training and certifications for the role
- Achieve Employee Engagement scores in line with the Engagement target for the State Business area.
DESIRED EXPERIENCE & QUALIFICATION:-
- Bachelor’s degree in Management or related Social Sciences
- Masters in Business Administration would be preferred additional qualification
- 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
- Relevant experience in Telecom industry is desirable.
Apply Before:-
Not Specified.
INTERESTED?
Interested and qualified candidates should:
WHO IS Airtel Nigeria?
Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
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