Team Member, Channel Solution Vacancy at United Bank for Africa Plc (UBA)

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Position Title: Team Member, Channel Solution.

Job Station: Nigeria.

INTRODUCTION:-

Team Member, Channel Solution job opportunity is available at United Bank for Africa Plc (UBA) for individuals who possess relevant  qualifications.

DUTIES AND RESPONSIBILITIES:-

• Channel roll out across Nigeria and ROA markets
• Drive prioritization of new development / client specific asks
• Drive and monitor Channel performance by tracking Channel P&L, electronic conversion/ penetration, utilisation and cross sell
• Actively promote strategic ERP integration (SAP, Oracle & SWIFTnet) to drive client stickiness
• Drive and Monitor channel utilization (e-ratio), penetration and reduce dormancy for the respective markets
• Identify opportunities to develop channel functionality of value add to clients including requirement gathering, business case creation, prioritization, execution & commercialization
• Manage channel releases and commercialization via reviewing of functional specification, support and participation in testing and conduct training
• Joint responsibility with Sales for developing, improving and leveraging senior client contacts within key local accounts with a primary focus on Transaction Banking products with a view to expand cross-sell
• Understand the needs of customers and prospects, and implement structures and solutions to meet these needs
• Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition

DESIRED EXPERIENCE & QUALIFICATION:-

• First Degree

Previous Work Experience Requirements:

• Minimum of 2 years’ relevant experience

Skills Required:

• Interpersonal Skills
• Negotiation skills
• Customer service orientation
• Strategic thinking
• Communication skills (written and oral)
• Cost management

Knowledge:

• Basic banking operations, policies and procedures
• Knowledge of Product Deployment Processes including regulatory requirements
• Good Digital Banking and Payments product knowledge
• Wide knowledge of Market Practices and Transaction Banking dynamics across the geographies under coverage
• Good understanding of emerging Financial technology trends and use cases
• Deep understanding of the Technology Stack that drives Channels Business.

Apply Before:-

INTERESTED?

Interested and qualified candidates should send their updated CV to: careers@ubagroup.com using the Job Title as the subject of the email
Or

 apply online

WHO IS United Bank for Africa Plc (UBA)?