Telesales Officer Vacancy at UHR Consult Limited

Position Title: Telesales Officer.

Job Station: Lagos State.

INTRODUCTION:-

Telesales Officer job opportunity is available at UHR Consult Limited for individuals who possess BA/ B. Sc/ HND in Mass Communication or relevant field.

Job Overview

• The telesales officer must be an outstanding communicator and have excellent people skills. He/ she must be comfortable presenting the company products and services over the phone as well as dealing with complaints and doubts and escalating complaints as necessary. He/ She must have a good knowledge of relevant computer programs (e.g. CRM software) and telephone system.

DUTIES AND RESPONSIBILITIES:-

• Sale equipment through the telephone
• Change the lead status in the CRM
• Contacting potential and existing customers to inform them about new services/ equipment
• Answering questions about equipment and Winock
• Ask relevant questions to understand customer needs
• Keep accurate records of all incoming & outgoing calls and sales and note useful information
• Keeping up to date on all company products & Services and informing customers of new products.
• Doing everything else as assigned by the supervisor and the general manager

DESIRED EXPERIENCE & QUALIFICATION:-

• BA/ B. Sc/ HND in Mass Communication or relevant field
• Minimum of 2 years’ experience in Telesales, Telecommunication or related field
• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem solving skills.
• The ability to handle rejection and stress in soliciting customers.

Apply Before:-

26th February, 2021

INTERESTED?

Interested and qualified candidates should send their cover letter and CV as one document in PDF format to: jobs@winock.com.ng clearly indicating the “Job Title” as subject of your mail.

WHO IS UHR Consult Limited?

Universal Human Resource Consult is a Human Resource Consulting Firm that offers innovative training programmes and HR consulting best practices to private and governmental organizations. UHR Consult takes pride in transforming Human Capital into value-adding resources for its teeming clients.